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IP-Office-SystemEditions

IP OFFICE SYSTEM EDITIONS

Avaya has 5 different Editions (or versions) of the IP Office Operating System.  They are pre-loaded on the system and are activated with an SD card and license.  Scroll down to see descriptions of all the Editions. There are downloadable PDF brochures at the end of each section.


IP Office Basic Edition

IP Office System Editions

IP Office System Editions

Overview

Avaya IP Office Basic Edition is the ideal solution for small enterprises that need more productivity with a professional touch. IP Office Basic Edition delivers what small and growing businesses need most in today’s competitive environment with the flexibility, sophistication and expandability of our award-winning IP Office.

Many small businesses want the ability to grow, and with IP Office Basic Edition, your communications are ready to do just that. Start with two extensions and expand to 100; begin with a single line and grow to 64. Increase capacities and features only as you need them. And with features like Caller ID, Dial-by-Name, Automated Attendant, Multi-Party Conferencing, Integrated Voicemail, and more, IP Office Basic Edition will be right there with you, wherever your enterprise takes you.

 Capabilities

Benefits

Read more – get a PDF for IP Office Basic Edition


IP Office Essential Edition

For Essential Business Communications – Great to Start , Then Expand to the Preferred Edition As Your Company Grows

IP Office System Editions

IP Office System Editions

Overview

The IP Office Essential Edition is the foundation upon which to build your IP Office solution. Providing the necessary mobility, call handling and routing functionality for IP Office, Essential Edition helps ensure small businesses have the communications tools they need to operate effectively and efficiently.

One number access, caller ID, dial-by-name, automated attendants, conferencing, voicemail, and more. Essential Edition provides the “must haves” small businesses need to enhance their communications with customers and colleagues and streamline their operations.

Capabilities

Benefits

Read more – get a PDF for IP Office Essential Edition


IP Office Preferred Edition

For Optimal Responsiveness and Professionalism, Our Most Popular Edition of IP Office

IP Office System Editions

IP Office System Editions

Overview

IP Office Preferred Edition delivers intelligent communications capabilities that enable staff to collaborate easily and respond quickly to customers and colleagues. With Preferred Edition, businesses can use communications to establish a competitive edge – through intelligent call routing, sophisticated messaging – and call handling and application integration.

IP Office Preferred Edition enhances all the capabilities of Essential Edition and much more.

Capabilities

Benefits

Read more – get a PDF for IP Office Preferred Edition

 


IP Office Advanced Edition

Superior Customer Service and Intelligence, Our Most Feature Rich Platform for Business Including Those Requiring Call Center Management and Reporting

IP Office System Editions

IP Office System Editions

Overview

IP Office Advanced Edition enables growing businesses to take advantage of Avaya’s industry-leading contact center expertise. For small to medium businesses that want to differentiate themselves through exceptional customer service, Advanced Edition provides customer service reps and their supervisors with the tools to effectively handle call volumes and gather and report valuable customer intelligence to help increase sales and agent productivity.

Building on the IP Office Preferred Edition (required pre-requisite), Advanced Edition helps businesses take customer service to a higher level.

Capabilities

Benefits

Read more – get a PDF for IP Office Advanced Edition

 

IP Office System Editions

IP Office System Editions