Tronic


Xima Chronicall’s



IP Office Contact Centre

Tronic is proud to be a certified Xima partner. We can provide working trials of Chronicall’s software and licences.

 

Xima Software’s flagship solution, Chronicall, started out as a simple call event monitoring application, but it has evolved into an all-purpose call history, call recording, and real-time reporting software suite. Chronicall offers a revolutionary set of features designed to overcome the limitations of traditional call history and reporting software, and it does so by connecting directly to your phone system and logging everything that happens on each call, from the moment it starts to the second it ends.
With a simple, attractive interface and a flexible licensing model, Chronicall is easy to deploy and scale. A single inexpensive site license allows you to report on hundreds of agents, groups, trunks, and extensions with little to no phone system configuration required.

Chronicall’s comprehensive custom report creator and fully customizable real-time views help organizations make informed business decisions and improve customer service. The software’s robust, modular design makes it easy to gather data from multiple sites or add extra functionality to meet the needs of each individual business.
Since Chronicall’s original release in 2007, it has been in rapid and aggressive development. Today, Chronicall is being used across the globe to provide powerful statistics to a wide array of businesses, from small offices to large, distributed contact centers. With enterprise-class features and flexibility at a small business price, Chronicall is revolutionizing the call reporting industry.




Xima Chronicall’s Brochures:

  • Base/Standard Package Brochure
  • Chronicall’s For IP Office Brochure
  • Agent Dashboards Brochure
  • Realtime Brochure

  • Chronicall’s Reporting Examples:

  • Abandoned Call Summary Example Report
  • Agent Call Summary Example Report
  • Outbound Call Summary Example Report
  • Inbound Call Summary Example Report